PDA
View Full Version : Upgrade taking too long
Josebr
May 26th, 2010, 06:55 PM
I paid for an upgrade over an hour ago and I still have heard nothing from your company. Pay Pal took the money out of my account. But I do not have an e-mail from your company with the new upgrade number to input into the software for it to go beyond evaluation. What does an electronic transaction take more than a few seconds?
Jose
Josebr
May 26th, 2010, 11:21 PM
It took 4 hours to receive the new registration code. You guys need to work on this. Most people are used to immediate responses, especially when the money is taken immediately out of one's bank account.
Waiting a few hours is strange for this day and age. Please work on this as I would like to purchase the BrowserPro soon.
Chris Breeze
May 27th, 2010, 07:19 AM
We try to process orders as quickly as possible but upgrade purchases have to be processed manually and may take a bit longer than other purchases.
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